Traffic Wales | Contact Us

Contact Us

For up-to-date traffic information and travel advice for Wales' motorway and trunk road network, contact Traffic Wales by telephoning the information line on 0300 123 1213 (available 24 hours a day)

Traffic Wales information line: 0300 123 1213

Calls from mobiles will use your phone's inclusive or free minutes. Calls from landlines or mobiles without inclusive minutes will be charged at your standard network rate for national landline 01 and 02 numbers.

IMPORTANT: Traffic Wales is the Welsh Government's traffic information service, covering the Welsh Government motorway and trunk road network only. Click here to view a map of our road coverage. Local roads are managed by local authorities. Traffic Wales endeavours to provide local road incident information that impacts on the trunk road network, but we cannot guarantee its accuracy. Links to local authority road closure web pages are available here: Local Authority Road Closures.

Email & Post: for non-urgent queries, email Alternatively, write to us at:

Traffic Wales
North Wales Traffic Management Centre
Ffordd Sam Pari
LL32 8HH
Fax: 01492 572395

iPhone & Android smartphones: download the FREE Traffic Wales Traffig Cymru application for your iPhone or Android smartphone. For more information, see Traffic Wales Traffig Cymru Application. To leave feedback on the application, please email

Twitter: follow @TrafficWalesS for South Wales traffic updates or @TrafficWalesN for North and Mid Wales.

Public Transport Information: for information about public transport in Wales, call Traveline Cymru on 0871 200 22 33.

Welsh Government: Further Welsh Government transport information and publications are available from